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RETURN/EXCHANGE POLICY
If the product is eligible, you have 14 days to request a return or exchange. This period begins on the day the package is marked as delivered to the address provided (as verified through the tracking information).
Returns are accepted exclusively for orders from European Union countries.
Eligibility conditions:
Returned items can be:
Additional information:
Return handling costs are the responsibility of the customer and are non-refundable.
Once payment has been made, we will send the shipping label by email. This label must be attached to the package being returned.
Once the return has been received, our logistics centre will carry out the necessary checks within 5 working days.
If the return is approved, we will promptly issue the product refund or process the requested exchange.
REFUND POLICY
The refund will be issued to the same payment method used for the purchase.
As soon as the payment system processes the refund, you will receive a refund confirmation email (usually within 24 hours). From that moment, it may take up to 10 working days for the funds to be credited, depending on the internal processing times of your bank or payment provider, which are beyond our control.
To initiate a return, exchange or refund request, please contact us using the form available on the Contact page.
CANCELLATIONS
Once an order has been placed, the processing procedure begins immediately.
Any requests to cancel or modify the order (for example, the size or personalisation) are permitted exclusively within 15 minutes of the purchase confirmation. After this period, we cannot guarantee that any changes can be made to the order.
We therefore ask you to carefully check all details before confirming and completing your order.
Every jersey available in our shop is an original and authentic product. Each item is carefully inspected before shipment to verify its authenticity, quality, and general condition.
We work exclusively with trusted suppliers and expert collectors to ensure that every product meets the brand's original standards.
By purchasing from us, you have the certainty of receiving an authentic football jersey, carefully selected for both collectors and passionate fans.
We offer free shipping worldwide. From the date of the order, delivery usually takes about 7-14 business days, depending on the destination country.
Our products are prepared and processed on demand. Once your order has shipped, you will receive a tracking link via email. Tracking will become active once the local courier takes charge of the package; it may take a few days for updates to appear.
Any delays may be caused by the courier or international customs procedures. Such circumstances are beyond our control and do not indicate a problem with the shipment.
We carefully select every jersey in our collection to ensure it meets our high standards of quality, craftsmanship, and condition.
From materials and stitching to the smallest details and finishes, every element is meticulously checked. Whether you want to enhance your collection or wear it with pride, our jerseys are selected to offer the quality every football fan deserves.
RETURN/EXCHANGE POLICY
If the product is eligible, you have 14 days to request a return or exchange. This period begins on the day the package is marked as delivered to the address provided (as verified through the tracking information).
Returns are accepted exclusively for orders from European Union countries.
Eligibility conditions:
Returned items can be:
Additional information:
Return handling costs are the responsibility of the customer and are non-refundable.
Once payment has been made, we will send the shipping label by email. This label must be attached to the package being returned.
Once the return has been received, our logistics centre will carry out the necessary checks within 5 working days.
If the return is approved, we will promptly issue the product refund or process the requested exchange.
REFUND POLICY
The refund will be issued to the same payment method used for the purchase.
As soon as the payment system processes the refund, you will receive a refund confirmation email (usually within 24 hours). From that moment, it may take up to 10 working days for the funds to be credited, depending on the internal processing times of your bank or payment provider, which are beyond our control.
To initiate a return, exchange or refund request, please contact us using the form available on the Contact page.
CANCELLATIONS
Once an order has been placed, the processing procedure begins immediately.
Any requests to cancel or modify the order (for example, the size or personalisation) are permitted exclusively within 15 minutes of the purchase confirmation. After this period, we cannot guarantee that any changes can be made to the order.
We therefore ask you to carefully check all details before confirming and completing your order.
Returns are not accepted for personalized products.
It was not possible to load availability for pickup
These vintage shirts are authentic works of art that capture the essence of Santos, with their classic design and iconic club logo evoking memories of triumphant victories and moments of shared footballing joy!
Wearing a vintage Santos shirt from the 2000s means immersing yourself in a magical atmosphere, where time stands still and emotions blend together. It is like wearing a fragment of history and carrying with you the energy and passion of days gone by, creating a deep connection with our beloved team.
Do not bleach
Do not iron
Do not tumble dry
Hand wash only
Do not dry clean
100% Technical Polyester
Slim
Sewn logos
SIZE CHANGE & RETURNS
Size Change
Need a different size? Exchanges are quick and easy.
14-day Returns
You have 14 days from delivery to request a return.
Absolutely yes. All our jerseys are 100% original. The materials used are the same as the jerseys worn by the players, ensuring superior breathability, durability and comfort. The quality of stitching, patches and every detail is rigorously controlled to guarantee the excellence you deserve.
The sizes correspond to the original standard of the era. For optimal comfort, we generally recommend choosing one size up from your usual size, as the authentic fit of the era tended to be more fitted. 94% of our customers who follow this advice are fully satisfied with the fit.
We guarantee delivery within 7-10 working days worldwide. Each jersey is carefully packaged in premium packaging to protect the product during transport. Shipping is completely free and includes real-time tracking. You will immediately receive the tracking code by email as soon as the jersey is handed over to the express courier.
We offer the same customization service used for official jerseys. We use the original fonts of the era and professional printing techniques to guarantee an authentic and lasting result. Simply select the customization options above and enter the desired name and number. Important: Jerseys with custom personalizations are made specifically for you and therefore cannot be returned, while those with famous players names are covered by our return policy.
Yes, you can return an item in accordance with our refund policy. Returns are accepted exclusively for orders from European Union countries and only for items without customizations. For more details, please see our full refund policy.
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