Frequently Asked Questions

The following payment methods are accepted: credit or debit card belonging to the VISA, VISA ELECTRON, MASTERCARD, AMERICAN EXPRESS and AMEX circuits. We do not accept PayPal payments and cash on delivery is not available.

Payment is 100% secure; credit card data (number and expiration date) do not pass through our server but are sent directly in encrypted form to the Secure Server (SSL) of our Bank.

Yes, if placed within 2 hours of ordering. Just contact our Help Desk promptly via chat or at info@retrosoccerkit.com . Orders with requests made on other channels will not be canceled.

If you want to place an order but have difficulty forwarding it due to connection or server problems, you can still order what you want. Contact us at the number in chat or at info@retrosoccerkit.com with the indication of the items you want to buy (code, size, quantity, preferred payment method, delivery address, telephone number), we will forward the order and confirm it by email or telephone.

If for extraordinary reasons, at the time of receiving the order, one or more items are not available, RetroSoccerKit will contact the customer by telephone within 2 days of receiving the order, informing him of any longer waiting times to find the desired item and/or will propose to the customer one or more equivalent replacement items. If the customer accepts the replacement product but, within the terms provided for by the right of withdrawal, is not to his liking, RetroSoccerKit will bear all the costs related to the return of the replacement item.

Shipping is free worldwide.

Once the goods have been shipped, delivery takes 7-12 working days worldwide via express courier SDA or Poste Italiane. Times may vary slightly depending on the destination, but we guarantee maximum speed in processing each order.

The SDA branch will keep your package in storage for a few days and will contact RetroSoccerKit to see what to do. You can collect your order at the branch with our authorization or change the delivery address.

Yes, we ship worldwide except for remote areas or areas with logistical difficulties.

Once your order has been shipped, you will receive a confirmation email containing the tracking code. You can follow the status of your shipment using this code on the website of the courier in charge. If you have not received the code or are having difficulty tracking, contact us at info@retrosoccerkit.com .

Absolutely yes. All our jerseys are 100% original and certified. Each product is made using the same materials as the jerseys worn by the players, ensuring superior breathability, resistance and comfort. The fabrics are certified and every detail, from the stitching to the crests, to the patches, is obsessively cared for to guarantee you the excellence you deserve.

Our story begins over 20 years ago when we created direct partnerships with numerous European and international clubs. Over the years, RetroSoccerKit has been the official supplier for several teams and football federations, building privileged relationships that allow us to access an unparalleled archive of original jerseys. Our founder has worked in the sportswear industry for decades, creating a network of contacts that today allows us to offer authentic pieces that would otherwise be impossible to find. Every jersey we offer has a certified history and provenance.

To help you choose the right size, we have created a size guide available in the "Sizes" section of our site. In general, we recommend choosing a size larger than what you would normally wear, as the cut of the original shirts tends to be more fitted, following the exact specifications of the official uniforms of the time.

The personalizations shown in the product photos are for illustrative purposes only. The shirt will be personalized only if you specify the name and number during the order process. We use the same original materials and printing techniques of the time to ensure the authenticity of the personalization. If you do not indicate any personalization, the shirt will be sent to you without the name and number.

Every shirt we offer goes through a rigorous authenticity verification process. We have a team of experts who evaluate every detail, from the quality of the fabric to the embroidered crests, right down to the stitching and internal labels. Thanks to our long history in the industry and direct relationships with the clubs, we can guarantee that every product is absolutely authentic. We also use modern technologies to ensure that the shirts offer superior performance even compared to the vintage originals, with more breathable, durable and comfortable fabrics, while maintaining the aesthetic appearance identical to the original.

Yes, we have a selection of children's shirts available in our store. You can easily find this category in the main menu of our site under "Children". Our children's shirts also maintain the same standards of quality and authenticity as the adult collection.

Yes, you can return items according to our refund policy. It is important to note that shirts with the name and number of famous footballers can be returned, while shirts with personalisations (customised name and number by the customer) cannot be returned, as they are made to measure products. For more details, see our full refund policy .

For any problem with the order received, please contact our customer service immediately at info@retrosoccerkit.com indicating the order number and describing the problem in detail. Our team will do their best to resolve the situation as quickly as possible.