Frequently Asked Questions

The following payment methods are accepted: credit or debit cards belonging to the VISA, VISA ELECTRON, MASTERCARD, AMERICAN EXPRESS, and AMEX networks. We do not accept PayPal payments, and cash on delivery is not available.

To verify that you are on the official Retro Soccer Kit website and shop in complete safety, visit our dedicated page for verifying the official website: CLICK HERE TO VIEW THE PAGE

We would also like to remind you that Retro Soccer Kit does not accept cash on delivery payments.

Any websites or pages using our name to offer this payment method are not affiliated with our brand.

Payment is 100% secure; credit card details (number and expiration date) do not pass through our server but are sent directly in encrypted form to our bank's Secure Server (SSL).

Yes, if it is done within 15 minutes of placing the order. Simply contact us promptly at info@retrosoccerkit.com. Orders requested through other channels will not be canceled.

If you want to place an order but are having difficulty submitting it due to connection or server problems, you can still order what you want. Contact us at the number in the chat or at info@retrosoccerkit.com with the details of the items you want to purchase (code, size, quantity, preferred payment method, delivery address, telephone number), we will forward the order and confirm it by email or telephone.

If, for extraordinary reasons, one or more items are unavailable when the order is received, RetroSoccerKit will contact the customer by email within 2 days of receiving the order to inform them of any longer waiting times required to source the desired item and/or will offer the customer one or more equivalent replacement items.

Shipping costs are free worldwide.

Once the goods have been shipped, delivery takes approximately 7–14 business days worldwide. Times may vary slightly depending on the destination, but we guarantee the utmost speed in processing every order.

Your local courier branch will hold the package for a few days. You can contact the courier directly to arrange to collect your order in person.

Yes, we ship worldwide, except to remote areas or locations with logistical difficulties.

Once your order has been shipped, you will receive a confirmation email containing the tracking number. You can use this number on the courier’s website to track the status of your shipment.

Absolutely. All our jerseys are 100% original and certified. Each product is made using the same materials as the jerseys worn by the players, ensuring superior breathability, durability, and comfort. The fabrics are certified, and every detail—from the stitching and crests to the patches—is meticulously crafted to guarantee the excellence you deserve.

Our story began more than 20 years ago, when we established direct partnerships with numerous European and international clubs. Over the years, RetroSoccerKit has been an official supplier to several football teams and federations, building privileged relationships that give us access to an unparalleled archive of original jerseys. Our founder has worked in the sportswear industry for decades, creating a network of contacts that now enables us to offer authentic pieces that would otherwise be impossible to find. Every jersey we offer has a certified history and provenance.

To help you choose the most suitable size, we have created a size guide available in the “Sizes” section of our website. In general, we recommend choosing one size larger than you normally wear, as the fit of original jerseys tends to be more snug, following the exact specifications of the official kits from that era.

The customizations shown in the product photos are for illustrative purposes only. The jersey will be customized only if you specify a name and number during the ordering process. We use the same materials and printing techniques originally used at the time to ensure the authenticity of the customization. If you do not specify any customization, the jersey will be shipped without a name and number.

Every jersey we offer undergoes a rigorous authenticity verification process. We have a team of experts who assess every detail, from the quality of the fabric and embroidered crests to the stitching and internal labels. Thanks to our long history in the industry and direct relationships with clubs, we can guarantee that every product is completely authentic. We also use modern technologies to ensure that the jerseys offer superior performance even compared to vintage originals, with more breathable, durable, and comfortable fabrics, while maintaining an appearance identical to the original.

Yes, we have a selection of children's jerseys available in our store. You can easily find this category in the main menu of our website under "Children". Our children's jerseys also maintain the same quality and authenticity standards as the adult collection.

Yes, you can return it in accordance with our refund policy. Returns are accepted exclusively for orders from European Union countries and only for non-personalized items. For more details, please consult our full refund policy.

For any problem with your order, contact our customer service immediately at info@retrosoccerkit.com including the order number and describing the problem in detail. Our team will work to resolve the issue as quickly as possible.