Frequently Asked Questions

The following payment methods are accepted: credit or debit cards from VISA, VISA ELECTRON, MASTERCARD, AMERICAN EXPRESS, and AMEX networks. We do not accept PayPal payments and cash on delivery is not available.

Payment is 100% secure; credit card data (number and expiration date) does not pass through our server but is sent directly in encrypted form to our Bank's Secure Server (SSL).

Yes, if done within 30 minutes of placing the order. Simply contact us promptly at info@retrosoccerkit.com. Orders will not be cancelled if the request is made through other channels.

If you want to place an order but are having difficulties submitting it due to connection or server problems, you can still order what you want. Contact us via chat or at info@retrosoccerkit.com with the details of the items you want to purchase (code, size, quantity, preferred payment method, delivery address, phone number), and we will process the order and confirm it via email or phone.

If for extraordinary reasons, at the time of receiving the order, one or more items are not available, RetroSoccerKit will contact the customer by email within 2 days of receiving the order to inform them about any longer waiting times to source the desired item and/or propose one or more equivalent substitute items.

Shipping costs are free worldwide.

Once the goods are shipped, delivery is made approximately within 7-14 business days worldwide. Times may vary slightly depending on the destination, but we guarantee maximum speed in processing every order.

The courier's branch in your area holds the package for a few days. You can call the courier directly to arrange personal pickup of your order.

Yes, we ship worldwide except to remote areas or locations with logistical difficulties.

Once your order is shipped, you will receive a confirmation email containing the tracking code. You can follow the status of your shipment using this code on the carrier's website.

Absolutely yes. All our jerseys are 100% authentic and certified. Each product is made using the same materials as the jerseys worn by players, guaranteeing superior breathability, durability, and comfort. The fabrics are certified and every detail, from the stitching to the badges and patches, is meticulously crafted to guarantee the excellence you deserve.

Our story began over 20 years ago when we created direct partnerships with numerous European and international clubs. Over the years, RetroSoccerKit has been an official supplier for various teams and football federations, building privileged relationships that allow us to access an unparalleled archive of authentic jerseys. Our founder worked in the sportswear industry for decades, creating a network of contacts that today allows us to offer authentic pieces that would otherwise be impossible to find. Every jersey we offer has a certified history and provenance.

To help you choose the most suitable size, we have created a size guide available in the "Sizes" section of our website. Generally, we recommend choosing one size larger than what you normally wear, as the cut of authentic jerseys tends to be more fitted, following the exact specifications of the official uniforms of the era.

The customizations shown in product photos are for illustrative purposes only. The jersey will only be customized if you specify a name and number during the order process. We use the same materials and original printing techniques from the era to guarantee the authenticity of the customization. If you do not indicate any customization, the jersey will be sent to you without name and number.

Every jersey we offer goes through a rigorous authenticity verification process. We have a team of experts who evaluate every detail, from fabric quality to embroidered badges, to stitching and internal labels. Thanks to our long history in the industry and direct relationships with clubs, we can guarantee that every product is absolutely authentic. We also use modern technologies to ensure that jerseys offer superior performance compared to vintage originals, with more breathable, durable, and comfortable fabrics, while maintaining an aesthetic appearance identical to the original.

Yes, we have a selection of children's jerseys available in our store. You can easily find this category in the main menu of our website under "Kids". Our children's jerseys also maintain the same quality and authenticity standards as the adult collection.

Yes, returns are possible following our refund policy. It's important to note that jerseys with names and numbers of famous players can be returned, while jerseys with custom personalizations (name and number customized by the customer) cannot be returned, as they are made-to-order products. For more details, please consult our complete refund policy.

For any problems with your received order, immediately contact our customer service at info@retrosoccerkit.com indicating your order number and describing the problem in detail. Our team will work to resolve the situation as quickly as possible.